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Frequently Asked Questions

We have made a list of the questions that are most frequently asked. Perhaps we have answered your question as well. Click on the question for the corresponding answer.

How can I get a referral letter?

A referral letter is always prescribed by the GP. The first time you ask for one, you will always have to consult with the GP.

How do I hand in a urine sample?

When you experience pain during urinating, or you have to urinate often, it would be wise to have your urine checked. You can hand in urine samples (the first urine after the morning urine) with the receptionist before 10:00 AM.

You need to keep the urine sample in a small jar which is available at the pharmacy or drugstore. Please state your name and date of birth clearly on the jar. Keep the urine sample in the fridge until you deliver it at the practice.

You can call the practice between 13:00 – 14:30 hours for the results.

Can I change my GP?

You are free to choose your GP. First, you need to deregister at your previous GP before you can register with your new GP. In practice, however, this is not always possible. In case of an emergency, a general practitioner should be able to be at your address within 15 minutes. When you live too far away, this could be problematic. This means that when you live in a sparsely populated area, you can be designated to one specific general practitioner. GPs may also have closed their practice to new patients because their capacity has been filled.

I would like a medical statement. Can I get one from my own GP?

De Royal Dutch Medical Association (KNMG) does not allow the patient’s personal doctor to provide medical statements in which he/she makes a judgement regarding a patient's (medical) ability or inability to do particular activities.

An example of this would be: the ability to work, drive a car, go to school, take good care of any children, whether a holiday was cancelled for a valid reason, or whether someone is entitled to receive a parking permit or modified living space.

Such statements may only be made by an independent doctor. The independent doctor can make his/her own assessment of the situation.  If required, the independent doctor may request additional information from your treating physician(s), with the patient’s consent.

Living will

It is always wise to think about your wishes early on with regard to medical treatment in the final stage of life. Thinking about the end of life is confrontational, but it appears to have a beneficial effect on the quality of care during this important stage. It is, therefore, important to record these wishes in a timely manner.

One of the elements of a living will is a 'do not resuscitate' statement. For more information about this subject you can go to and search for 'reanimatie' or 'levenseinde'. A living will 'protects' against unnecessary, and often distressing, medical intervention. But perhaps more importantly, it appears to be a catalyst for a patient's process of personal reflection and acceptance concerning the approaching end of life.We have drawn up an example of a living will which can be a guideline, should you wish to discuss the subject with your family and loved ones and with your GP and/or the Elderly Care practice supporter.

The living will can only become valid after a consultation with your GP and its registration in your personal medical file.